ConnectWise PSA import

For MSPs leaving ConnectWise PSA (Manage): paste your site, company id and an API member's keys. Companies and contacts come across into the CRM, and every service ticket arrives in the Service Desk with its discussion, resolution and internal notes, each on its original date. Members are matched to your Gochi users by email address; the ConnectWise ticket number stays on each ticket. Agreements and configurations aren't brought across yet. Nothing is sent to your clients while it runs, closed tickets stay closed, and Gochi's SLA clock only starts for tickets still open when they arrive. Safe to run again: anything already imported is updated, never duplicated.