Autotask PSA import

For MSPs leaving Autotask: paste an API user's user name, secret and integration code — Gochi finds your Autotask zone itself. Companies and contacts come across into the CRM, and every ticket arrives in the Service Desk with its notes (notes shared with everyone as replies, the rest kept internal), each on its original date. Resources are matched to your Gochi users by email address; the Autotask ticket number stays on each ticket. Nothing is sent to your clients while it runs, closed tickets stay closed, and Gochi's SLA clock only starts for tickets still open when they arrive. Safe to run again: anything already imported is updated, never duplicated.