Simple pricing. Everything included.
One price per person for the whole platform. The people who work your service desk are the premium seat, and each device you monitor is a small monthly charge.
Not in the user price: the Service Desk agent seat, monitored devices, and the optional Gochi AI and HR self-service add-ons. Everything else is included.
From a single user · Month to month · One calendar month's notice to cancel
Service Desk agent — everything a standard user has, plus working tickets, job cards, SLAs and reports.
Monitored devices: $1 a month per workstation, switch or access point, and $2 per server, virtual machine or firewall, billed from the first one. A new device starts counting once you approve it. Gochi AI add-on: $20 per user who uses it. HR self-service login for staff who don't otherwise use Gochi: $5 per employee a month.
Prices exclude VAT. South African businesses pay 15% VAT on top; outside South Africa no VAT is charged.
No credit card required
Compare your monthly software bill
Tick the tools in your current tech stack, and see what they cost next to Gochi, where all of them are included.
My current tech stack
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Gochi tech stack
Every tool on the left, included in one Gochi subscription
Switching saves you
$58 /month
that's $696 a year
Tool prices are typical entry-tier rates for comparable products (checked September 2026) — yours may differ, so tick only what you actually pay for.
Gochi AI: $20 per user, for the people who want it
An optional add-on, switched on per person. Before text is sent to the AI, the names, email addresses, phone numbers and account numbers in it are masked. Here is what it does today:
The Gochi assistant
Ask questions about your own sales, tickets, clients, stock, projects, HR and marketing, and get answers from live figures you're allowed to see.
Client summary
On a contact or company, one click gives a summary of where things stand, risks, opportunities and a suggested next step.
Write with Gochi
Drafts an email from a few words, rewrites one to be shorter, friendlier or more formal, and suggests subject lines.
Proposal drafter
Writes the introduction, benefits and terms of a proposal from the quote, and fills your own PowerPoint proposal template.
Report PDFs
Ask the Gochi assistant for a sales report and get a branded PDF.
Copy help
Suggests subject lines, improves or shortens a block of text, and turns an email into an SMS that fits one message.
Review replies
Drafts a reply to a review. Nothing is posted until someone on your team sends it.
Triage
Suggests the category, priority and team for new chats and tickets, and shows how the client feels.
Answers for website visitors
Answers questions in your website chat from your own help articles, and hands over to a person when it isn't sure. Off until you switch it on.
Reply drafter
Press Draft with Gochi and it writes a reply from the conversation and your help articles, for you to edit and send.
Help article from a ticket
One click turns a solved ticket into a draft help article, with personal details made generic.
Ticket summary
Where a long ticket stands and what to do next, in a few lines.
Answers for clients
Answers client questions in the help centre and website chat from your own articles. Off until you switch it on.
Fix suggester
Reads the ticket and suggests up to three scripts from the library to run on the client's device.
Script writer
Writes a script from a plain description, or explains an existing one step by step, ready for you to check and save.
Read a supplier invoice
Use Gochi reads a supplier's invoice PDF (supplier, number, dates, totals and lines) for you to check. The PDF is sent to the AI as it is, only when you press the button.
Common questions
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