All integrations

Twilio SMS

Twilio · Communication & messaging

Available

Connect your own Twilio account and number. A text from a client opens a ticket (or joins the one already open) and your reply goes back by SMS. Marketing campaigns can be sent as text messages; anyone who replies STOP gets no more. Messages are charged to your Twilio account.

What moves between Gochi and Twilio SMS

  • Texts from clients, as tickets Into Gochi
  • Ticket replies and campaign texts From Gochi
  • Delivery reports and STOP replies Into Gochi