Connect the phone system you already have: calls on the client's record, click-to-call and voice billing.
Connect the phone system you already use (PBXware, 3CX or another) and every call lands on the client's record. Ring clients from Gochi through your own extension, see each person's own calls, and bill voice usage on the same invoice as everything else.
What's included
All of it, on every plan. Telephony shares one login, one client record and one bill with the rest of Gochi.
- Works with PBXware, 3CX and other phone systems that can send call records
- Every call on the client's record, incoming and outgoing
- Click-to-call through your own extension
- My calls: each person sees their own extension's calls and missed calls
- Missed calls turned into tickets
- Call quality (MOS) per call, where your phone system measures it
- Voice rate cards, priced per destination, billed on the client's invoice
Works with
Same data underneath, so nothing is typed in twice.
CRM
Contacts, companies and deals, with every email, call, ticket and invoice on the client's record.
Omni-Channel
Email, WhatsApp, Messenger, Instagram, website chat, SMS and calls in one place, handed to the right person.
Finance
Full double-entry accounting: invoicing, banking, VAT, multi-currency, budgets and automatic payment reminders.
RMM & Uptime
PCs, servers, switches and firewalls monitored and patched, with remote desktop and ready-made fix scripts.
Try Telephony with your own work
Every module is included from day one. No card needed to start.