Connect your PBX: every call on the customer's timeline, call quality you can see, and voice usage billed on the invoice.
Connect your PBXware phone system and every call lands on the customer's timeline. See call quality before the client complains, and bill voice usage on the same invoice as everything else.
What's included
All of it, on every plan. Phones shares one login, one customer record and one bill with the rest of Gochi.
- Every call on the customer's record
- Call quality (MOS) per call and per line
- Voice rate cards, priced per destination
- Voice usage billed on the customer's invoice
- Phones monitored alongside the rest of the estate
Works with
Same data underneath, so nothing is typed in twice.
CRM
Contacts, companies, deals and pipelines. Head offices with branches, ownership, full activity timelines.
Service Desk
Tickets with SLA clocks, job cards and client reports — plus problems, changes, releases and a client help centre when you need them.
Finance
Full double-entry accounting: invoicing, banking, VAT, multi-currency, budgets and automatic payment reminders.
RMM & Uptime
Servers, switches, firewalls and VMware hosts, network traffic and logs — with ready-made fix scripts that run when an alert fires.
Try Phones with your own work
Every module is included from day one. No card needed to start.